Shipping policy

Shipping Policy

Thank you for shopping with us. Below you will find all information regarding shipping, delivery times, and costs.

Order Processing

All orders are processed within 6–8 business days (Monday to Friday, excluding public holidays).

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Delivery Times

Estimated delivery times are as follows:

  • United Kingdom: 6–8 business days

  • Europe: 6–10 business days 

  • International: 6–10business days 

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or peak periods.

Shipping Costs

Shipping costs are calculated at checkout and depend on your delivery location and order size.

We may offer free shipping promotions from time to time. Any applicable free shipping thresholds will be clearly displayed during checkout.

Shipping Carriers

We work with reliable shipping partners to ensure your order arrives safely and on time. The carrier used may vary depending on your location.

Tracking Your Order

Once your order has been dispatched, you will receive a tracking number via email.
Please allow up to 24 hours for tracking information to become active.

Incorrect Address or Failed Delivery

Please ensure that all shipping details are entered correctly at checkout.

We are not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer. If a package is returned to us due to a failed delivery, additional shipping fees may apply to resend the order.

Customs & Duties (International Orders)

For international orders, customs duties and import taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Contact Us

If you have any questions regarding shipping or your order, please contact us at:
📧 support@amelinae.com

We’re happy to help.